online store faqs

  • Our calendars, posters, shirts, and other printed goods are sold exclusively through our website and through our friends next door at Dogwood Coffee.

  • We offer a variety of payment options, accepting most Credit Cards, Debit Cards, and offer PayPal as well. If you have any questions, please email us at hello@studioonfire.com.

  • We don't offer international shipping options on our site, but we are happy to work with you via email. If you would like to purchase something from outside the United States, send an email to hello@studioonfire.com with the item you would like to buy and your shipping address so we can send you a shipping estimate to review!

    With your shipping estimate, please be aware of the following:

    • Prices listed are in US Dollars.

    • We are required to declare the full sales price of the item(s) purchased.

    • We cannot legally declare your order as a gift.

    Your final order will only include the shipping carrier costs. Other charges related to international shipping are not included: taxes, duties, and/or customs fees. Customs policies vary from country to country; please contact your local customs office for details. By completing your order, you agree to pay all applicable customs fees. If you refuse or return your order, no shipping charges or fees will be refunded.

  • All returns will be subject to a 20% restocking fee (unless merchandise is defective, in which case it will be replaced free of charge). Returns are not accepted more than 10 days after receipt. All returned merchandise must be sent unused and in original condition with a copy of the invoice.

  • Please report damage to the carrier immediately upon receipt to start the claims process. We insure all of our shipments, and they will typically need photos of the damaged package to refund the loss.

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